So, if youre even a little worried about the negative reviews and complaints then lets not forget that even the most popular and trusted brands could have unsatisfied customers. The process of return will take five days to complete. These Gold DiorStellaire04 Glasses retail for $339. Color Clear 0 Selected. Ordered a week ago now still no update. Our standard order processing time is up to two business days. Apply Back. Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece. SSENSE does not process direct exchanges. For the USA the shipping is free for "full-price orders" over $150 and takes 2-3 days. Three brothers Rami, Firas and Bassel Atallah co-founded SSENSE in 2003 to provide fashion lovers with trendy and unique clothing. Plus, right now, there are also hundreds of sale items at up to 70% off for both women and men. To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment. Color 151. The brand is headquartered in Montreal, Canada and has been. If you have an SSENSE account, to modify or cancel your order: Please contact our Customer Care team if you do not have an SSENSE account and would like to make changes to an existing order. Our phone lines are open from Monday to Friday, 9AM to 5PM EST. Aside from the US, SSENSE also offers to ship to more than 40 other regions and countries. And like the customer specialist promised me the one I received was in a way better shape. The bottoms of these sneakers look the same as well as does the stitching on the sneakers. on your behalf: (i) an administrative entry under section 321 of the Tariff Act of 1930, if eligible (see below); (ii) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii)the formal entry for any order that is over $2,500, or otherwise requires formal entry. I shop for my luxury items online because I live in the middle of nowhere and dont have access to designer boutiques or high-end department stores. SSENSE points out that, as an established and trusted online retailer of luxury brands, all of their merchandise is backed by their Authenticity Guarantee. March 1, 2023. This Off-White tee retails at $168, originally $358. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. The SSENSE selects each item carefully to ensure that it is on-trend and of the highest quality. Modifying or cancelling an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. This long-sleeve tee by Off-White has some chill travel vibes: check out CABIN BAGGAGE tape design on the sleeves and back. Please call us for immediate answers to questions regarding orders and shipping. if you do not have an SSENSE account and would like to make changes to an existing order. The company is based in Montreal, Canada, and was founded in 2003. A third customer said that he had been shopping with SSENSE for years and that they were always his go-to when he needed something special. In Canada, youll get free standard shipping on orders over $100 (or its $7-$10 for Priority Shipping, depending on your province). Yes, you can definitely modify or cancel your order as long as the order has not yet been packed or shipped. Shop this season's newest mix of established and emerging designer brands across womenswear, menswear . You can contact SSENSE customer service representatives via the online message form. Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. In the very next section of this SSENSE clothing review, we will look at their mens clothing and womens clothing category to find out the style of clothing they offer to their customers. SSENSE takes pride in creating original and high quality products that can attract customers and can make them feel satisfied with the quality and comfort. He said the customer service was excellent and had never had a problem with a purchase. Get this Maison Margiela wallet for $105, marked down from $234. Its a level up from the plain white tee, and just as casual. Rachel certainly does not need to follow in Kristen's footsteps. But, both styles of these leather sandals are so insanely narrow that I have to shove them onto my feet, and walking around in them feels like absolute torture they are also insanely stiff! I made a new order for the size up on the 17th of December, and I was notified only today that it was also out of stock. s4yum1 1 yr. ago. Body: 100% cotton. Blue 15 Black 48 Brown 36 Beige 13 White 12 Gray 8 Red 6 Green 4 Purple 2 Yellow 2 Gold 2 Pink 2 Khaki 1. . Of course, this varies by customer and situation, as this TrustPilot SSENSE clothing review indicates: They sent me the item in two days with fast DHL delivery. Our chat agents are available 24 hours a day, 7 days a week. They offer similar products to women too with addition . The best thing we observed about the brand is, there were a pretty high number of satisfied customers who bought the SSENSE clothing than those whos little or no satisfied. Were independently supported by our readers and we may earn a commission when you buy through our links. Having very few complaints is quite normal and if the issues are getting resolved at the end, then thats indeed a great thing at last. My Honest Mytheresa Review. To find out more and learn how to opt out, please visit our Shop online the latest SS23 collection of Loewe for Men on SSENSE and find the perfect clothing & accessories for you among a great selection. ssense is fast shipping . In New Zealand, free shipping on orders over $350. Also, you should know that shipping fees arent refundable. However, we may need a little more time to process your orders during peak periods. When you buy a Latitude Run 47.26'' Free-standing Single Bathroom Vanity with Resin Vanity Top online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. This makes goods cost more (the average Hawaii family must pay $1,800 more a year) and . Ash8989. The Beige Check George Shirt by Burberry currently goes for $264, marked down from $292. And returns are also free. The SSENSE selects each item carefully to ensure that it is on-trend and of the highest quality. Make sure the item is in its original, unused, unaltered and unwashed condition. How To Buy SSENSE If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If SSENSE doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. ), app is not consumer friendly, website is much better, items are also more expensive on ssense then other websites, Search is hard to find, all text is too small, https://www.ssense.com/en-ca/privacy-policy. These specs come with a leather case, magnetic tab fastening included. Japan is the only international country, other than the United States, that has conditions for free shipping, with no shipping costs for orders exceeding 35000. Some customers indicated shipping was quicker than expected (in some cases, orders arrived a day earlier than quoted), while others experienced slower than expected shipping times. This is why shipments do not include a return slip inside the box. These restrictions include the following: A single contract or order addressed to a same individual that exceeds US$800, cannot be split into more than one shipment to avoid the payment of duties and taxes; Individual orders addressed to a same individual that are consolidated by the shipper or carrier on a single bill of lading (B/L) or air waybill (AWB) will be treated as a single shipment and will not be entitled to Section 321 treatment if the total value exceeds US$800; and. You are responsible for any U.S. duties, taxes and fees that may be due under U.S. law. SSENSE Clothing Reviews: What Do Customers Think? - Additional restrictions may apply. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Lets compare these in the gallery below(click on the images to make them full size). At this point, the goods become your responsibility and SSENSE no longer has any responsibility for taking care of the goods from that point. SSENSE has numerous rave reviews from customers all over the world. It also varies from country to country. Although, they ship their products globally to over 40 countries. Why go with the same black leather wallet that every guy has? Shop SSENSE Store Online | Latest & Trending Items | Lyst SSENSE Store 149,476 products, 1 store Women's Men's On sale Nike Air Force 1 Low Sp X Undercover Shoes In Gray, - White $180 $110.01 (39% off) SSENSE On sale Nike Air Max 95 Shoes - White $240 $185.01 (23% off) SSENSE adidas Originals Adifom Q Shoes - White $125 SSENSE On sale Nike These comfy bike shorts retail for $37. So, I think its safe to say that SSENSE is NOT selling fake designer items. Customer service was the most common poorly rated issue, falling below expectations of some customers with indications that response times were slow. SSENSE MONTRAL is located at 418 rue Saint Sulpice, a five-storey building first erected in 1866 and directly adjacent to the city's iconic Notre-Dam See more 845,439 people like this 847,481 people follow this https://www.ssense.com/ customercare@ssense.com Retail Company ssensemontreal ssense Photos See all Videos See all 0:08 SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. The companys focus has grown beyond that of a typical ecommerce entity as they explore the relationship between content, commerce, and culture. It is also essential that you know your measurements before ordering. Which is not too bad at all for an international return, in my opinion. The brand is highly focused on the customer satisfaction that helped them expand their business to serve over 150 countries worldwide, has generated an average of 76 million monthly page views that resulted in double-digit annual growth since they established the company. Currently, SSENSE allows returns for items that were owned less than 30 days after being . To initiate a return, please submit a request for a Return Authorization (RA) through your SSENSE account. This measure makes shopping on the site a unique experience you cannot find anywhere else. This is a question I get frequently when ordering from sites like this. The White Airport Tape Long Sleeve T-Shirt is for loungingat home, at the gate before you catch your next flight, wherever. My Honest LUISAVIAROMA Review, Is Mytheresa Legit? Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to section 321 of the U.S. From the US here, dealing with the same issue. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. I have pretty wide feet. Our phone lines are open from Monday to Friday, 9AM to 5PM EST. (Section 321), if eligible (see below); (2) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii) the formal entry for any order that is over $2,500, or otherwise requires formal entry. Alternatively, you can contact our. The website is easy to use, and you can filter by size, price, and color. However, we couldnt deny that some customers have also left negative reviews and complained about several issues they had, but its also true that there was a significantly higher number of happy customers compared to the fewer number of complaints. - SSENSE has the right to change, extend or end promotions at any time. SSENSE also ships to over 40 other countries and regions. Alternatively, you can find them at their HQ store at 418 rue Saint-Sulpice, Montral. Most of the respondents were warehouse or clerical workers. Right? The brand has a solid Instagram presence with 883k followers and has been featured in media including Medium, Canada NewsWire, CTV News, and Flare. My first order with SSENSE was 1 pair of Gucci horsebit sandals. As such, your order may incur duties, fees and import taxes upon delivery. Check out more reviews luxury apparel: I have bought brand name items from SSENSE for years now and have no complaints on any purchases I have made. However, this also gave me an opportunity to compare the items in the gallery below. The majority of the customers seemed to be happy and satisfied with the shipping which was quite faster than expected. This jersey tank top features a comfortable, stretchy 71% cotton and 29% polyester blend, with a square neck collar and classic Nike Swoosh at the front. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. You are responsible for any U.S. duties and taxes that may be due under U.S. law. The company started as a brick-and-mortar store called Sense of Space but quickly transitioned to e-commerce in 2008. SSENSE adheres to a strict no-paper policy, so as to reduce waste. One such customer said that all his purchases from SSENSE had never disappointed him. - Free shipping is valid for a limited time only and expires on the date specified in the email sent to the claimant by SSENSE and/or banner on the SSENSE website and SSENSE App with at least 48 hours notice prior to expiry. "Restricted orders" have a shipping fee of $17. The look of the Beige Check George Shirt is elevated by two-button barrel cuffs, a shirttail hem, and logo-engraved tonal hardware. All shipping services used by ssense.com provide a tracking number and full insurance. Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. The majority of the comments were derogatory of the working conditions and those individuals did not see a future working for SSENSE. The Philippines said on Saturday it had spotted a Chinese navy ship and dozens of militia vessels around a contested Philippine-occupied island in the South China Sea, as territorial tensions . To modify or cancel your order: If you have questions beyond this SSENSE clothing review, you can contact SSENSE Customer Care 24 hours a day, 7 days a week for immediate answers to questions regarding orders and shipping by one of the following methods: Looking for more Canadian brands? According to customer reviews, the prices of some items can be a bit expensive. - SSENSE reserves the right, occasionally, to run free shipping promotions for a limited time on the SSENSE website and mobile app. You can hit the courts or the track in style with these striking low-top sneakers. This applies to full-priced items, though, and is different if you are purchasing sale items. Read next: Is LUISAVIAROMA Legit? They cancelled this order I made on the 30th of November because it was out of stock. To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment.